Public
Video, that sets new standards for public service
Ask the librarian, meet the social worker or citizen service via video and avoid transport and waiting time. Meedio welcome you in a confidential and inviting online space that gives citizens and employees a better meeting experience.
Certified and compliant video solution for citizens and employees
Strengthen the digital library with secure video communication
Video communication enables librarians to provide face-to-face explanations, support or step-by-step guidance at self-service terminals via the library's website or app. With Meedio's many integration options, video can easily be embedded into the library's existing IT solutions and support a direct contact between visitor and librarian.
Video communication helps simplify the borrowing process in the unstaffed library and solves challenges, for example when borrowing or if a visitor has questions about specific materials. The video support enhances the visitor's experience and helps them to proceed.
Greater effect in social service efforts with a direct channel to citizens
Using Meedio’s Video Communication in social services can overcome geographical barriers and enhance accessibility. Citizens in remote areas or those with mobility limitations can easily connect with service providers through video calls, eliminating the need for travel and making services more accessible to a broader population.Video allows social workers to assess the situation of citizens and their environment, which can provide crucial insights for an effective assessment and planning of an appropriate intervention strategy.
Keep track of the expected waiting time
Meedio's queuing management automates the process of managing customer queues. The system helps to prioritise and route waiting customers in a secure digital environment, ensuring efficient use of staff resources. Staff can focus on serving customers instead of manually managing queues, leading to increased productivity and an efficient and transparent customer experience.
The queue includes features such as real-time queue updates, estimated waiting times and notifications to help customers plan their time and avoid time being wasted.
Meedio’s queuing management integrates well into existing IT solutions, websites, mobile apps, or social media platforms. This flexibility allows customers to join the queue through their preferred channel, further enhancing convenience and accessibility.
Empower your organisation
with video
Video opens up for numerous of new ways of engagement.
Meedio is validated and tested on vulnerable and elderly citizens – with good results. Our strong focus on accessibility makes Meedio ideal to get in contact with citizens from all parts of society.
The manager module facilitates the administration process, ensures an overview of citizens inquiries, internal users and external meetings.
Meedio’s customer service is available in Danish, German and English. We offer to integrate your new video solution, test it and provide you with all the necessary documentation.
Get complete control of GDPR and data security with the market’s most secure video solution.
Meedio complies with the strict EU data security rules
Let’s Meedio!
Enough talk. Want to see for yourself how Meedio works or do you want to become a Meedio partner?
