Meedio Helpdesk

In this article you will learn how to mange your Video & Audio options, customize your video experience, as well as your video effects.

Managing your Video & Audio options

Sign into Meedio

• If help needed refer to Sign in

Before joining the video call

• If help needed to join the video call refer to the respective meetings/consultations/queues/boards help page
• You can choose to disable your camera by pressing the camera button at the bottom of your preview video
• You can choose to mute your microphone by pressing the microphone button at the bottom of your preview video
• Pressing the arrows next to the buttons allows you to choose which camera/microphone to use
• If you have your camera/microphone disabled before joining the meeting you will see a text message at the top of your preview video telling you what is turned off
• You can choose to blur your background by pressing the blur button indicated with three overlapping circles and then selecting the strength of the blur
• Pressing the gear button next to the other buttons allows you to access additional Video & Audio options

Use the advanced Video settings

• Below the "Camera" Heading you can see what Camera you are currently using, and pressing on the arrow next to it allows you to choose which camera to use
• You can also choose to disable/enable the camera by pressing on the "Camera on" slider button
• To access your Video effects settings, press on the Video effects tab on the left
• On the Video effects settings you can choose to set a blur and regulate its strength
• You can also choose to have a background instead of a blur

Use the advanced Audio settings

• To access your Audio settings, press on the Audio tab on the left
• Change your preferred Microphone by pressing on the box below "Microphone"
• You can also choose to disable/enable the Microphone by pressing on the "Microphone on" slider button
• Change your preferred speakers by pressing on the box below "Speakers"
• You can test your speakers by pressing the "Test" button next to your selected speaker
• You can test if others can hear you by checking if the volume bar fills up in the settings when speaking

After joining the video call

• You are presented with the same options and buttons as before
• You can see what button does what by hovering over it with your mouse
• On the bottom left of your video you can see if your camera/microphone is turned off, as well as checking if others can hear you as you should see your name fill up the louder you speak
• You can also see how good your connection is indicated by the 3 bars

Customize your video experience

Full screen & hiding toolbars

• Press on the three dots next to your initials logo on the top right of the screen
• Press on "Hide toolbars" to hide your top and bottom toolbar from the screen. You can still access them by hovering to the top/bottom with the mouse
• To show the toolbars again hover with your mouse to the top, press the three dots again and press on "Show toolbars"
• Press on "Full screen mode" to enter the full screen mode of your browser and automatically hide the toolbars
• To exit full screen mode hover with your mouse to the top press the three dots again and press on "Disable full screen"

We would appreciate your feedback.