Meedio Helpdesk

In this article you will learn what the roles do and how to change organization member roles.

What are roles?

• Roles can be assigned to different members of your organization to manage who has access to which information and features,
• Roles are normal members, admins and physicians
• Members can only access the queues and boards to which they were assigned to by admins
• Admins can join any queue or board without being added as a member
• Admins can change organization or member names and roles
• Admins can manage people, granting access to certain queue or boards for certain members
• Admins can see the API related information's
• Admin can see all consultation
• Physicians need to be verified as physicians manually writing an email to we@meedio.me
• Physicians can use the KBV-certificated consultations
• Physicians only see their own consultations
  

Change organization member role

Sign into Meedio

• If help needed refer to Sign in

Open member settings

• Press the gear button on the bottom left next to your organization name
• Press on the "Members" button in the left navigation bar

Change member role

• Search the member you want to change the name of in the "Search members" textbox right above your personal name or browse the list
• Press the drop down button next to the three dots where there is either "Admin" or "Member" written
• Select the desired role by pressing on your desired role selection on the drop down
• Confirm your selection by pressing the green "Change role" button on the pop up window
• A light green pop-up appears on the bottom left reading "Role changed successfully"
• If you don't see the changed role try re-opening the member settings or refreshing the page

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